What is Business Process Management?

• Business Process Management (BPM) is at the intersection between effective management and operational information technology
• Is the practice of using information technology efficiently to organize, optimize, and sometimes automate a company's
  business processes
• Is about ensuring a continual evolution of business processes and associated technology across an organization
• Manages and changes processes and technology in response to data and experimentation, not based on hunches
• Is a new way of managing, measuring, empowering, and understanding your business

• Business Process Management applied to Web Development is about building dynamic websites that provide maximum value to you and to your customers
• Is the practice of understanding your business processes and your customers' business processes before determining how to build your website
• Means using web technology to learn more about how you interact with your customers, and then evolving your website to facilitate those interactions
• Creates one website with multiple portals that interact with all involved parties: your employees, your managers, your customers, your suppliers, and others

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